Product Return Policy
Our return policy for all products sold on our website is listed below. This policy does not refer to fitness service plans purchased from One Rep Above. Please see the terms and conditions as they apply to the purchase of any of our online personal training plans here.
• Items purchased from One Rep Above may be returned for store credit. All returns of products must submitted within 30 days of purchase. Each item must have the original tags attached and be unworn as well as unwashed. One Rep Above will not issue any refunds on returned products.
• Returns and exchanges on certain products may also require to be unopened and in its original packaging. This will be noted on individual products if applicable.
• If a product in your order is out of stock, you will automatically be refunded for the purchase price of that item(taxes included if applicable).
• All returns/exchanges must contain the Return Authorization (RA) number or original order number, which must be requested within 30 days of receiving your shipment.
• You will be responsible for paying postage on any returns/exchanges. If you request an exchange, we will waive the Standard Shipping fee on your new order. If your item is defective, we will issue you a return prepaid label and waive the fee on the return shipping for the new item.
• Please allow 1-3 weeks from the time you mail your return/exchange to be processed dependent on the volume of returns at that time.
• Gift Cards are non-refundable.
• Store credits are issued with a code that will be emailed to your email address associated with the order.